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Policies & Helpful tips

Policies:

  • All classes are 50-55 mins

  • Please dress in well fitted athletic wear

  • Reformer Pilates classes require grip socks to be worn

  • The studio has a 24 hour cancellation policy on all CLASSES and no shows will be charged for the price of the full  class 

  • If canceled outside of the 24 hr reservation, a refund in the form of a class pass will be added to your account and will expire 12 months after purchase date

  • Reserving a spot on the waitlist? A waitlist spot is a paid reservation and if canceled, a refund in the manner of a class pass will be put back to your account and will expire 12 months after the canceled date.

  • Your Class reservation is held for 5 mins, if you do not show up and another student is present, your spot is forfeited.

  • Any students that are on the waitlist are now automatically singed into class up to 2 hrs prior to  the class.  within 2 hrs, the studio will contact the student to confirm they can make it to class.

  • The studio has a 48 hour cancellation policy on all SPA SERVICE'S  and no shows will be charged for the price of the full  session

  • A credit card will be required to reserve a service

  • All classes are prepaid

  • In the event of inclement weather, the studio will follow LCSD decisions and we will communicate through Facebook and Instagram.

Helpful Tips

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  • Please arrive a few minutes prior to class  and 10 mins prior to your service to check in.

  • Highly encouraged to bring your own water bottle

  • Enjoy the relaxation area with complimentary hot tea from Hawthorn Tree

  • Forms of payment accepted are cash, card and venmo.

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