Policies & Helpful Tips
Policies:
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All classes are 50-55 mins
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Please dress in well fitted athletic wear
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Reformer Pilates classes require grip socks to be worn
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The studio has a 24 hour cancellation policy on all CLASSES , no shows will be charged for the full price of a class reservation.
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The studio has a 24 hour cancellation policy on all SERVICES and APPOINTMENTS, no shows will be charge for the full price of your scheduled service or appointment.
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If canceled outside of the 24 hr reservation, a refund in the form of a class pass will be added to your account and will expire 12 months after purchase date
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Reserving a spot on the waitlist? A waitlist spot is a paid reservation and if canceled, a refund in the manner of a class pass will be put back to your account and will expire 12 months after the canceled date.
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Your Class reservation is held for 5 mins, if you do not show up and another student is present, your spot is forfeited.
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Any students that are on the waitlist are now automatically singed into class up to 2 hrs prior to the class. within 2 hrs, the studio will contact the student to confirm they can make it to class.
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A credit card will be required to reserve a service
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All classes are prepaid
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In the event of inclement weather, the studio will follow LCSD decisions and we will communicate through Facebook and Instagram.
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Please arrive a few minutes prior to class and 10 mins prior to your service to check in.
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Highly encouraged to bring your own water bottle
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Enjoy the relaxation area with complimentary hot tea from Hawthorn Tree
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Forms of payment accepted are cash, card and venmo.
